Regarding previous and new packaging variations

 

 

Regarding previous and new packaging variations

New Packaging Versions

For new packaging versions which start to be available from May 2018, they will already come with 2-Year Limited Warranty as stated on the packaging box and the warranty card included with the products.

Example of how the "2-Year Limited Warranty" is printed on the new packaging

Previous Packaging Versions

Starting from May 1, 2018, warranty for existing packaging versions of the entitled models in the market will be automatically upgraded to the 2-Year Limited Warranty, regardless of the 1-Year Limited Warranty statement on their packaging box or the warranty card included with the products.

In addition, to provide better after sales service, we will offer a date-back period for existing customers. Warranty for products of entitled models purchased from Shure authorized channel on or after May 1, 2017 will be automatically upgraded to the 2-Year Limited Warranty.