Frequently Asked Questions

Q. What is the teaching medium? 
A. All course materials are available in English and Simplified Chinese. This website will also be in English and Simplified Chinese.

Q. Who can enroll in this program?
A. This program is open to Shure authorized distributors and selected dealers at current stage.

Q. What are the entry qualifications? 
A. 

For Retail Stream

There are no prerequisite, but applicants are recommended to have a concept on Shure offered products within their market. It can be found out from http://www.shure.com/asia.

For Pro Audio and Integrated Systems Stream

Applicants are recommended to have successfully completed a diploma or above on electronics, computer systems or audio engineering OR possess a minimum of 2-year working experience in audio industry.

Q. Can I select more than one certification at the same time? 
A. Yes, you can select and study for more than one certification at the same time, as long as you can manage your time and progress. You can indicate your choices when you register for the program.

Q. How can I enroll into/quit from a module?
A. You can enroll into or quit from a module by simply choosing the function in the Overview session of each module.

Q. How long will the term last for?
A. The term will start in 2017 and the practical examination (for Integrated Systems and Pro Audio Certification) will take place in July 2017.

Term Stream Time
2017 Retail 2017 January  – May
Integrated Systems and Pro Audio 2017 March – July

Q. Do I have to attend the webinar? What if I have schedule conflict? 
A. We highly recommend you take the webinar since the questions asked during webinar will be counted towards the final result of the model. The Online Examination and Webinar Questions will account for 10% of the final result. The schedule of webinar will be announced in advance. If you are not available, the webinar will be recorded and the audio clips will be available in the Course Materials section of the module on www.shure-sai.com/asia.

Q. Do I have to take the quizzes? Can I go directly to take the written examination online? 
A. We highly recommend you take the quizzes to get prepared for the written examination, even though quizzes are not mandatory. They will not be counted towards the final grade of the module.

Q. What will I receive if I get certified? 
A. We will provide you a certificate and also a SAI Expert logo (of the chosen certification) which you can use on your profile and business card.

Q. Is SCAE Certification the same as SAI Certification? I’ve acquired the SCAE Certification before, how can I attain to the SAI Certification? 
A. SCAE Certification is no longer offered and is upgraded to SAI. SAI Certification is a more comprehensive program focusing on Integrated Systems, Pro Audio and Retail markets. It is recognized across all Shure organizations worldwide, connecting professionals in the industry. 

The SCAE Certifications are renamed to SAI Certified with immediate effect.

Old                                           New   

SCAE - Live Sound 

SCAE - Fixed Installation         SAI Certified


SCAE - Broadcast

To upgrade to SAI Expert, you will need to take the new modules of the corresponding SAI Certification. Those modules completed in SCAE can be exempted.
A separate email will be issued to each distributor regarding the situation of their team.

Q. Can I get an exemption from modules that I've completed?
A. You may apply for exemption from some modules if you have completed them and passed the examinations within 3 years.

Please send your application for module exemption to sai@shure.com.hk
We will evaluate your application. If your application for exemption has been approved, we will advise you of your status by email.

Q. I've passed the Axient Certification Program before. Can I get an exemption from Module 231 Axient Wireless Management Network?
A. Yes, you can get an exemption on this by sending an application to sai@shure.com.hk. We will evaluate your application. If your application for exemption has been approved, we will advise you of your status by email.

Q. What happens if I fail? 
A. For written examinations, you can retake the examination online after the first examination or anytime before practical examination in the term. If you fail the second examination, you will need to wait for the next examination when we roll out this module again. 

If you fail the practical examination, you will need to retake the examination when we roll out the concerned module again in the next intake. 

Q. Can I defer a module I enrolled?
A. Yes, you can defer a module once. You can resume the module when it’s rolled out next time. Each module will be rolled out twice a year.

We guarantee up to a maximum one year deferment. Whilst this is a guaranteed deferment from Shure, all modules will not necessarily be available in subsequent years.

Please send your application for module deferral to sai@shure.com.hk
We will evaluate your application. If your application for deferral has been approved, we will advise you of your status by email.

Q. Will the SAI Certification be expired? Do I need to recertify my SAI Certification? 
A. The SAI Integrated Systems and SAI Pro Audio certifications are valid till the key new products in the respective field are launched. Certification holder will need to attend the training of the respective new products (provided by Shure Asia Limited) within ONE YEAR since they are launched in order to keep the certification valid.

For Retail, the certification is valid for 1 year only. Certification holders will need to renew their SAI Certification by passing the applicable recertification examinations online.

Q. Can I earn any renewal units (RUs) toward InfoComm CTS accreditation?
A. Successful completion of the following modules will qualify you to earn renewal units (RUs) toward InfoComm CTS accreditation.

Module

CTS RUs

CTS-D RUs

CTS-I RUs

Module 103 Wired Microphone Technologies

1.5

1.5

1.5

Module 105 Introduction to Analog and Digital Wireless System Technologies

3.0

3.0

3.0

Module 240 Advanced  Digital Audio Signal Transmission

1.5

1.5

1.5

Q. What are the system requirements to use the learning portal?
A. You can view all materials with browsers like Chrome, Safari, Firefox, and IE 8 or above on a computer.

Q. How much is the program fee?
A. SAI program is free of charge to professionals in the pro audio industry.