SystemOn Release Notes

Audio Asset Management Software

Version 3.2

Release Date: 6/12/2019 


IMPROVEMENTS

  • Support for MXA910 firmware version 4.0.12 with IntelliMix® DSP
  • Bug fixes


KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • If a single location has more than 32 devices, the audio metering quality will decrease
  • UTC time and date are displayed on Event Log and Email/SMS notifications
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out
  • For non-English users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.


NOTES

  • To operate SystemOn 3.2 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 2.2.23-2.3.34
    • MXW 5.2.2 – 6.0.3
    • MXA910 3.15 – 4.0.12
    • MXA310 3.1.5
    • P300 3.1.6
    • ANIUSB-MATRIX 3.1.5
    • SBC220/240 1.1.43 – 1.1.62
    • SBC250/450/850 2.2.24 – 2.3.6
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs.
     

Version 3.1.0

Release Date: 4/25/2019 


IMPROVEMENTS


KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute 
  • Metering quality for a single location with greater than 32 devices 
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out. 
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required. 
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support. 


NOTES

  • To operate SystemOn 3.1 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 2.2.24 – 2.3.21
    • MXW 5.2.2 – 6.0.3
    • MXA910 3.1.5
    • MXA310 3.1.5
    • P300 3.1.5
    • ANIUSB-MATRIX 3.1.5
    • SBC220/240 1.1.43 – 1.1.62
    • SBC250/450/850 2.2.24 – 2.3.6
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs
     

Version 3.0.1

*****
UPDATE: November 7, 2018: SystemOn 3.0.1 supports ULX-D devices updated to version 2.3.4, but does not support new hardware revisions of ULX-D on version 2.3.4.


KNOWN ISSUE

SystemOn 3.0.1 incorrectly warns "Check system requirements, your current firmware version may not be confirmed compatible" for firmware versions that it does not support.

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM810 1.3.3
  • ULX-D 1.7.34 - 2.3.4
    • ULX-D J50A or L50A frequency bands are not supported
    • ULX-D new hardware revisions are not supported
  • MXW 4.0.6 – 6.0.3


UPDATE: October 30, 2018: SystemOn 3.0.1 supports MXW version 6.0.3; however, it will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM820 1.3.3
  • ULX-D 1.7.34 - 2.2.24
    • ULX-D J50A or L50A frequency bands are not supported
  • MXW 4.0.6 – 6.0.3


UPDATE: June 20, 2018: SystemOn will notify users that ULX-D 2.2.24 may not be compatible; however only ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.


UPDATE: June 13, 2018:

  • SystemOn 3.0.1 supports MXW 5.2.2. However, SystemOn will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.” Please disregard this warning.
  • MXW 5.2.2 fixes a previous issue where MXW microphones could take more than one minute to be discovered.
  • The improvement made to SystemOn 3.0.1, where the time to report missing devices was increased to 3-4 minutes, may remain 1 minute.

*****

Release Date: 12/18/2017
 

IMPROVEMENTS

  • Compatibility with MXW version 5.1.26
  • The time before reporting missing devices has been increased to 3-4 minutes to reduce false notifications


KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • ULX-D Users may receive duplicate SMS notifications
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.


NOTES

  • To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.1.16
    • MXW 4.0.6 - 5.1.26
  • Please report SystemOn performance issues on any browser to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs

 

Version 3.0

Release Date: 10/5/2017


NEW FEATURES


IMPROVEMENTS

  • Added compatibility for ULX-D ULXD1/2/4/4D/4Q version 2.1.16
  • Added compatibility for Microflex Wireless version 5.1.23
  • Microflex Wireless meters show audio/RF activity (requires MXW devices version 5.1.23 or higher)
  • Performance enhancements


KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute.
  • Metering quality for a single location with greater than 32 devices.
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.


NOTES

  • To operate SystemOn 3.0 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.1.16 
    • MXW 4.0.6 - 5.1.23
  • Please report SystemOn performance issues on any browser to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs


Version 2.1

Release Date: 1/13/2017


IMPROVEMENTS

  • Added compatibility for ULX-D firmware version 2.0.19
  • Performance enhancements


KNOWN ISSUES

  • After using the characters { or } in a Channel name, the Channel name field appears greyed out and can't be changed again for about 10 seconds.
  • On the Device Properties for a Microflex Wireless MXW1, the Firmware Version field erroneously shows the firmware version may be incompatible.
  • When Access Control is activated on a ULXD4/D/Q, the receiver will not be visible in SystemOn 2.1.
  • Remote Microflex Wireless Transmitter Linking is not available with SystemOn 2.1. This feature will be available in a future software update.
  • Microflex Wireless Audio and RF metering information is not available with SystemOn 2.1. This feature will be available in a future software update.
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.
  • Monitoring widget may show erroneous characters for a short time period for Microflex Wireless (MXW) and ULX-D microphones.
  • Some languages may show words or sentences that are cut off.


NOTES

  • To operate SystemOn 2.1 with Shure networked systems, see the following list of firmware versions that are supported with SystemOn 2.1:
    • SCM820 1.3.3
    • ULX-D 1.17.34 - 2.0.19
    • MXW 4.0.6 - 4.0.7
  • Please report any SystemOn 2.1 performance issues on Internet Explorer and Microsoft Edge browsers to Shure Asia Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs


Version 2.0

Release Date: 11/15/2016

Initial Release


KNOWN ISSUES

  • Remote Microflex Wireless Transmitter Linking is not available with SystemOn 2.0. This feature will be available in a future software update.
  • Microflex Wireless Audio and RF metering information is not available with SystemOn 2.0. This feature will be available in a future software update.
  • If Chrome shows an “Aw, Snap!” error page, reload the page or close other tabs to fix the error.
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.
  • Monitoring widget may show erroneous characters for a short time period for Microflex Wireless (MXW) microphones on Standby mode.


NOTES

  • To operate SystemOn 2.0 with Shure networked systems, see the following list of firmware versions that are supported with SystemOn 2.0:
    • SCM820 1.3.3
    • ULX-D 1.7.34
    • MXW 4.0.6-4.0.7
  • Please report any SystemOn 2.0 performance issues on Internet Explorer and Microsoft Edge browsers to Shure Asia Support.
  • For help and troubleshooting, go to the SystemOn User Guide