Wireless Workbench ReadMe First =============================== The following information should be noted prior to starting Wireless Workbench. ==================== New in version 5.0.4 ==================== PSM900 New Frequency Bands Support ================================= Version 5.0.4 includes support for new frequency band options available for the PSM900 series wireless monitor system: A24 Japan (779-806MHz), G6 USA & G6E Europe (470-506MHz), G7 USA & G7E Europe (506-542MHz), G7Z New Zealand (518-542MHz), K1 USA & K1E Europe (596-632MHz), L6 USA & L6E Europe (656-692MHz), P7 Europe (702-742MHz), Q15 Europe (750-790MHz), Q20 China (750-787MHz), R20 Taiwan (794-806MHz), R21 Thailand (794-806MHz), R22 Europe (790-830MHz), X1 USA (944-952MHz) and X2 Korea (925-932MHz). UHF-R New Frequency Bands Support ================================= Version 5.0.4 includes support for new frequency band options available for the UHF-R series wireless microphone system: P8 Europe (710-790MHz) and P9 China (710-787MHz). ULX New Frequency Bands Support =============================== Version 5.0.4 includes support for new frequency band options available for the ULX series wireless microphone system: G3E Europe (470-506MHz), K2E (606-642MHz) and X3 Asia (925-932MHz). SVX New Frequency Bands Support ================================= Version 5.0.4 includes support for new frequency band options available for the SVX series wireless microphone system for Asia: NZ (558-570MHz), P12 (698-710MHz), P14 (710-726MHz), P16 (726-742MHz), Q16 (742-758MHz), Q18 (758-774MHz), R23 (774-786MHz), R25 (794-806MHz), JB1 (806-810MHz) and X9 (925-931MHz). KCX New Frequency Bands Support ================================= Version 5.0.4 includes support for new frequency band options available for the KCX series wireless microphone system for Asia: P12 (698-710MHz), P13 (698-710MHz), P14 & P15 (710-726MHz), P16 & P17 (726-742MHz), Q16 & Q17 (742-758MHz), Q18 & Q19 (758-774MHz) and R23 & R24 (774-786MHz). Firmware Version 1.166 ============================== Version 5.0.4 includes a new firmware version that includes frequency mappings for the new UHF-R frequencies P8 and P9. ============= Helpful Hints ============= WiNRADiO Installation ===================== WiNRADiO software must be installed prior to using the device with Wireless Workbench. Please turn off Wireless Workbench before installing WiNRADiO. Please refer to WiNRADiO documentation to make sure that the software for the WiNRADiO model is supported by the operating system. Test your WiNRADiO with your WiNRADiO software and make sure it is working before using it with Wireless Workbench. It is recommended to turn off Wireless Workbench before installing or uninstalling any software. Version 5.0.4 supports the following WiNRADiO devices: WR-1550 WR-G305e/WFM WR-G305e/WFM/PD WR-G33WSM When scanning with the WR-G305e or WR-G33WSM models it is recommended to have the WiNRADiO RF Gain Preamplifier engaged, which is accessible from the WiNRADiO control software. Please refer to WiNRADiO documentation for help with this feature. 32-Bit USB Driver Installation ============================== When a UR4 or MW4 are connected via USB the Found New Hardware wizard will assist in the installation. Note: The correct .inf file to select is "Shure Wireless Receiver". Path Changes ============ Version 5.0.4 utilizes the path C:\Program Files\Shure\Shure Wireless Workbench Software-5.0 as its primary path. There are also some new paths of interest as subdirectories of this path. Hardware Device IDs =================== When a user uploads scene configuration data from Wireless Workbench to hardware devices on the network, only those devices that have ID numbers identical to that of the scene file will receive the uploads. Devices that have ID numbers different than what exists in a scene file will be found in addition to what is provided for. Receivers that need specific IDs will need to have them assigned manually by setting ID numbers at the front panel of each device. DHCP and Manual IP Addressing ============================= The default setting from the factory for UHF-R and UHF-RMW receiver networking is DHCP, where IP addressing for devices is performed automatically. UHF-R and UHF-RMW receivers are shipped from the factory for use on an Ethernet network, with Dynamic Host Control Protocol (DHCP) service. However, setting IP addresses manually can be performed but >>> ONLY <<< by individuals that possess a high level of experience with networking and troubleshooting. Instructions for setting a PC to DHCP mode can be found in the Windows on-line help under the Networking topic. UHF-R and UHF-RMW receivers have electronic circuitry that enables standard Ethernet cables as well as crossover cables to be used interchangeably. Router Internet Port ==================== Routers may contain a port meant for connecting to a WAN or Internet. Do not use this port to connect to the UHF-R or UHF-RMW network. Firewall ======== If device connectivity fails and a firewall is in use, ensure that the port is disabled. The port should be disabled or set to 2201. Virtual Private Networking ========================== VPN (Virtual Private Network) service, if installed, may block messages intended to be sent in an Ethernet connection. This service may have to be disabled to establish a network connection to UHF-R and UHF-RMW receivers. Antenna Placement ================= It is important for accurate Plot functions that all network cabling be routed as far away as possible from receiver antennas. Not doing so will potentially saturate frequency plots with data noise from the network. Multiple Receiver Plots ======================= Wireless Workbench 5.0.4 supports plotting up to 3 UHF-R or UHF-RMW receivers on a single plot window. WiNRADiO cannot be grouped with other receivers on a plot and only one UHF receiver can be added to a plot with other UHF-R or UHF-RMW receivers. TV Station Database Updates =========================== TV Station database information can be retrieved from the Shure.com website by accessing the "Check for Updates" option in the Help menu. This downloadable information provides updated data designated by postal codes, for use in Wireless Workbench frequency coordination, for a variety of world regions. ============ Known Issues ============ WiNRADiO Frequency Offset ========================= When making detailed frequency measurements using a WiNRADiO, the "Frequency Plot" display in WWB shows a slight skew from the actual frequency being measured. The amount of skew depends on the scan step size selected in the Frequency Plot window. The frequency display results are off by the scan step size multiplied by two. For a scan step size of 25kHz the frequency display results will be offset by a positive 50 kHz. Display Box Sizing ================== Attempts to shrink Status Display Boxes on the Control Surface may result in the boxes increasing in size beyond the default size which may cause breaks between the links of the display boxes. Mac Access by User Profile ========================== On Mac operating systems Wireless Workbench 5.0.4 must be launched under the user profile on which it was installed. Help Browser for Mac OS ======================= Wireless Workbench Software Help includes active content to support searching the Help by index and key word. To enable searching Help by Key Word on Macintosh computers, it is recommended to use the Firefox browser. Index and Search by Key Word functions may not be supported on some Mac OS browser applications. Sleep Mode for MAC OSX 10.5 Leopard =================================== Under OSX 10.5 (Leopard) Sleep Mode will disable the USB network. Once disabled, the only way to re-enable the network is to exit and restart wireless workbench or power OFF and then power ON one of the receivers. We recommend disabling Sleep Mode on MACS with OSX 10.5 when using WWB with USB Networks.